KYC & Identity Verification · reliability comparison
Didit vs Socure: which is more reliable? (2026)
Didit is more reliable than Socure, scoring 93.9 vs 73.5 out of 100. Over the last 90 days Didit reported 2 incidents and Socure reported 18, with effective uptime of 99.95% and 99.71% respectively. Didit resolves incidents faster on average (53m).
Data updated Nov 1, 2026 · How we score
| Metric | Didit | Socure |
|---|---|---|
| Reliability score | 93.9 | 73.5 |
| Rank (identity verification providers) | #3 | #11 |
| Uptime (90 days) | 99.95% | 99.71% |
| Incidents (90 days) | 2 | 18 |
| Partial / major outages | 2 | 3 |
| Avg time to resolve | 53m | 2h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Didit and Socure differ
- Socure reported 9× as many incidents as Didit over the last 90 days (18 vs 2).
- Socure had 3 partial or major outages, compared with 2 for Didit.
- Didit fixes problems faster: 53m on average, against 2h 56m for Socure (3.4× quicker).
- Didit's longest outage on record lasted 11h 4m (Dec 23, 2025); Socure's lasted 1h 47m (Jun 9, 2026).
90-day uptime
Didit
Socure
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Didit incidents
- Partial outageSep 4, 2026 · resolved in 40m
Database issue affecting service availability
Affected: Business Console, Core APIs, Hosted Verification Web App
- Partial outageAug 15, 2026 · resolved in 1h 5m
Database migration issue affecting API availability
Affected: Hosted Verification Web App, Core APIs
Recent Socure incidents
- Degraded performanceOct 23, 2026 · resolved in 12m
[SEV3] eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 19, 2026 · resolved in 6h 54m
[SEV3] Intermittent Latency in Dashboard For DocV Image Display and Download
Affected: Predictive DocV, Predictive DocV
- InformationalOct 18, 2026 · resolved in <1m
RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 16, 2026 · resolved in 5h 51m
[Sev3] Elevated error rate for RiskOS Evaluation APIs
Affected: RiskOS
- Major outageOct 16, 2026 · resolved in <1m
RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors
Affected: Global Watchlist Screening with Monitoring, Sigma Identity Fraud, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, Watchlist Premier +4 more
- Major outageOct 15, 2026 · resolved in 29m
[SEV 1] Outage Resulting in 5xx Errors
Affected: Sigma Identity Fraud, Global Watchlist Screening with Monitoring, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, KYC +4 more
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →