Cloud Storage & Office Suites · reliability comparison

Backblaze vs Box: which is more reliable? (2026)

Backblaze is more reliable than Box, scoring 63.4 vs 42.1 out of 100. Over the last 90 days Backblaze reported 2 incidents and Box reported 18, with effective uptime of 99.53% and 97.88% respectively. Box resolves incidents faster on average (5h 1m).

Data updated Nov 1, 2026 · How we score

Backblaze

63.4/100

Degraded

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Box

42.1/100

Operational

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VS
MetricBackblazeBox
Reliability score63.442.1
Rank (cloud storage & office suites)#8#10
Uptime (90 days)99.53%97.88%
Incidents (90 days)218
Partial / major outages015
Avg time to resolve19h 55m5h 1m
Outages we detected00
Transparency score100/100100/100

Where Backblaze and Box differ

  • Box reported 9× as many incidents as Backblaze over the last 90 days (18 vs 2).
  • Box had 15 partial or major outages, compared with 0 for Backblaze.
  • Box fixes problems faster: 5h 1m on average, against 19h 55m for Backblaze (4.0× quicker).
  • Backblaze's longest incident on record lasted 19h 55m (Oct 30, 2026); Box's lasted 3d (Sep 30, 2026).

90-day uptime

Backblaze

Aug 4, 2026 – Oct 29, 2026: no incidentsOct 30, 2026: 85.61% uptime, 2 incidents (Degraded performance)Oct 31, 2026: 85.00% uptime, 1 incident (Degraded performance)Nov 1, 2026: 85.00% uptime, 1 incident (Degraded performance)
90 days ago99.506% average daily uptimeToday

Box

Aug 4, 2026: 99.24% uptime, 1 incident (Partial outage)Aug 5, 2026 – Aug 6, 2026: no incidentsAug 7, 2026: 94.46% uptime, 1 incident (Partial outage)Aug 8, 2026 – Aug 18, 2026: no incidentsAug 19, 2026: 99.74% uptime, 2 incidents (Partial outage)Aug 20, 2026: 97.46% uptime, 1 incident (Partial outage)Aug 21, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 98.56% uptime, 2 incidents (Partial outage)Aug 25, 2026: 96.94% uptime, 1 incident (Major outage)Aug 26, 2026 – Aug 27, 2026: no incidentsAug 28, 2026: 96.52% uptime, 1 incident (Partial outage)Aug 29, 2026 – Sep 3, 2026: no incidentsSep 4, 2026: 99.44% uptime, 1 incident (Degraded performance)Sep 5, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 99.03% uptime, 1 incident (Partial outage)Sep 29, 2026: 94.85% uptime, 1 incident (Major outage)Sep 30, 2026: 87.79% uptime, 1 incident (Partial outage)Oct 1, 2026: 50.00% uptime, 1 incident (Partial outage)Oct 2, 2026: 50.00% uptime, 2 incidents (Partial outage)Oct 3, 2026: 62.20% uptime, 1 incident (Partial outage)Oct 4, 2026 – Oct 7, 2026: no incidentsOct 8, 2026: 95.26% uptime, 2 incidents (Major outage)Oct 9, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: 91.28% uptime, 1 incident (Partial outage)Oct 16, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 96.91% uptime, 1 incident (Partial outage)Oct 21, 2026 – Nov 1, 2026: no incidents
90 days ago97.886% average daily uptimeToday

Recent Backblaze incidents

  • Degraded performanceOct 30, 2026 · ongoing

    New incident: "Customers in the US east region might be facing issues with downloads"

  • Degraded performanceOct 30, 2026 · resolved in 19h 55m

    New incident: "EU Region High Upload Failures"

  • MaintenanceOct 28, 2026 · resolved (duration not published)

    Scheduled Maintenance: US West Network Maintenance, October 28, 2026

  • MaintenanceOct 28, 2026 · resolved (duration not published)

    Scheduled Maintenance: EU Central Network Maintenance October 28, 2026

  • MaintenanceOct 21, 2026 · resolved (duration not published)

    Scheduled Maintenance: US West Network Maintenance, October 21, 2026

  • MaintenanceOct 8, 2026 · resolved (duration not published)

    Scheduled Maintenance: US East Region Network Maintenance Oct 14, 2026

Full Backblaze reliability report →

Recent Box incidents

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