Cloud Storage & Office Suites · reliability comparison
Box vs Microsoft 365: which is more reliable? (2026)
Microsoft 365 is more reliable than Box, scoring 100.0 vs 42.1 out of 100. Over the last 90 days Box reported 18 incidents and Microsoft 365 reported 0, with effective uptime of 97.88% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Box | Microsoft 365 |
|---|---|---|
| Reliability score | 42.1 | 100.0 |
| Rank (cloud storage & office suites) | #10 | — |
| Uptime (90 days) | 97.88% | 100% |
| Incidents (90 days) | 18 | 0 |
| Partial / major outages | 15 | 0 |
| Avg time to resolve | 5h 1m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Box and Microsoft 365 differ
- Microsoft 365 reported no incidents in the last 90 days, while Box reported 18.
- Box had 15 partial or major outages, compared with 0 for Microsoft 365.
90-day uptime
Box
Microsoft 365
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Box incidents
- Partial outageOct 20, 2026 · resolved in 1h 29m
[Medium] Issue with multiple Box Services
Affected: Content API, Uploads/Downloads, Box Sign, Box Sign
- Partial outageOct 15, 2026 · resolved in 4h 11m
[Major] Issue with Box Driveofficial update ↗
Affected: Box Drive
- Major outageOct 8, 2026 · resolved in 5m
[Critical] Issues with Multiple Box Services
Affected: Content API, Login/SSO, Web Application, Content Preview, Uploads/Downloads, Authentication (OAuth 2.0 / JWT) +17 more
- Partial outageOct 8, 2026 · resolved in 2h 6m
[Medium] Issue with Enterprise Event Reportsofficial update ↗
Affected: Events API, Enterprise Reports
- Partial outageOct 2, 2026 · resolved in <1m
- Partial outageSep 30, 2026 · resolved in 4d 20h
[Medium] Issue with multiple reportsofficial update ↗
Affected: Enterprise Reports
Recent Microsoft 365 incidents
No incidents reported by Microsoft 365 in the last 90 days.
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- SugarSync · #2 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
See the full most reliable cloud storage & office suites ranking →