Cloud Storage & Office Suites · reliability comparison
Box vs Proton Drive: which is more reliable? (2026)
Proton Drive is more reliable than Box, scoring 77.0 vs 42.1 out of 100. Over the last 90 days Box reported 18 incidents and Proton Drive reported 3, with effective uptime of 97.88% and 99.65% respectively. Proton Drive resolves incidents faster on average (3h 11m).
Data updated Nov 1, 2026 · How we score
| Metric | Box | Proton Drive |
|---|---|---|
| Reliability score | 42.1 | 77.0 |
| Rank (cloud storage & office suites) | #10 | #7 |
| Uptime (90 days) | 97.88% | 99.65% |
| Incidents (90 days) | 18 | 3 |
| Partial / major outages | 15 | 3 |
| Avg time to resolve | 5h 1m | 3h 11m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Box and Proton Drive differ
- Box reported 6× as many incidents as Proton Drive over the last 90 days (18 vs 3).
- Box had 15 partial or major outages, compared with 3 for Proton Drive.
- Proton Drive fixes problems faster: 3h 11m on average, against 5h 1m for Box.
- Box's longest outage on record lasted 3d (Sep 30, 2026); Proton Drive's lasted 4h 27m (Jan 16, 2026).
90-day uptime
Box
Proton Drive
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Box incidents
- Partial outageOct 20, 2026 · resolved in 1h 29m
[Medium] Issue with multiple Box Services
Affected: Content API, Uploads/Downloads, Box Sign, Box Sign
- Partial outageOct 15, 2026 · resolved in 4h 11m
[Major] Issue with Box Driveofficial update ↗
Affected: Box Drive
- Major outageOct 8, 2026 · resolved in 5m
[Critical] Issues with Multiple Box Services
Affected: Content API, Login/SSO, Web Application, Content Preview, Uploads/Downloads, Authentication (OAuth 2.0 / JWT) +17 more
- Partial outageOct 8, 2026 · resolved in 2h 6m
[Medium] Issue with Enterprise Event Reportsofficial update ↗
Affected: Events API, Enterprise Reports
- Partial outageOct 2, 2026 · resolved in <1m
- Partial outageSep 30, 2026 · resolved in 4d 20h
[Medium] Issue with multiple reportsofficial update ↗
Affected: Enterprise Reports
Recent Proton Drive incidents
- Major outageOct 2, 2026 · resolved in 3h 17m
MacOS Certification Errors on the Proton Meet & Proton Mail appsofficial update ↗
Affected: Mobile and Desktop Apps, Desktop Apps
- Partial outageSep 1, 2026 · resolved in 4h 8m
Service disruptionofficial update ↗
Affected: Web Application, Free servers, Mobile Apps, Web Application, Mobile Apps, Web Application +20 more
- Major outageAug 26, 2026 · resolved in 2h 9m
Global Outageofficial update ↗
Affected: Web Application, Free servers, Mobile Apps, Web Application, Mobile Apps, Incoming Mail +18 more
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- SugarSync · #2 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
See the full most reliable cloud storage & office suites ranking →