Monitoring & Observability · reliability comparison
BugSnag vs Elastic Cloud: which is more reliable? (2026)
BugSnag is more reliable than Elastic Cloud, scoring 67.4 vs 26.9 out of 100. Over the last 90 days BugSnag reported 2 incidents and Elastic Cloud reported 23, with effective uptime of 99.66% and 91.19% respectively. Elastic Cloud resolves incidents faster on average (19h 52m).
Data updated Nov 1, 2026 · How we score
| Metric | BugSnag | Elastic Cloud |
|---|---|---|
| Reliability score | 67.4 | 26.9 |
| Rank (monitoring & observability tools) | #10 | #15 |
| Uptime (90 days) | 99.66% | 91.19% |
| Incidents (90 days) | 2 | 23 |
| Partial / major outages | 0 | 22 |
| Avg time to resolve | 1d | 19h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where BugSnag and Elastic Cloud differ
- Elastic Cloud reported 11.5× as many incidents as BugSnag over the last 90 days (23 vs 2).
- Elastic Cloud had 22 partial or major outages, compared with 0 for BugSnag.
- Elastic Cloud fixes problems faster: 19h 52m on average, against 1d for BugSnag.
- BugSnag's longest outage on record lasted 6m (Nov 10, 2025); Elastic Cloud's lasted 3d (Sep 9, 2026).
90-day uptime
BugSnag
Elastic Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent BugSnag incidents
- Degraded performanceOct 1, 2026 · resolved in 1d 22h
Issues with the Traces and Spans API
Affected: BugSnag OTLP Trace Reporting API
- Degraded performanceAug 20, 2026 · resolved in 2h 21m
Affected: BugSnag Dashboard, BugSnag Sessions API
Recent Elastic Cloud incidents
- Partial outageOct 23, 2026 · resolved in 2h 29m
- Partial outageOct 22, 2026 · resolved in 9h 31m
403 error when trying to access Autoops in newly created serverless projectsofficial update ↗
- Partial outageOct 20, 2026 · resolved in 6h 57m
- Partial outageOct 20, 2026 · resolved in 15h 3m
Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)official update ↗
- Partial outageOct 8, 2026 · resolved in 8h 12m
Delayed or Unavailable project operation in GCP us-central1official update ↗
Affected: GCP Infrastructure health: us-central1
- Partial outageOct 6, 2026 · resolved in 3h 50m
Delayed Serverless Metrics in Azure UAE North regionofficial update ↗
Affected: Azure Infrastructure Health
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →