KYC & Identity Verification · reliability comparison
ComplyCube vs IDnow: which is more reliable? (2026)
ComplyCube is more reliable than IDnow, scoring 100.0 vs 53.9 out of 100. Over the last 90 days ComplyCube reported 0 incidents and IDnow reported 4, with effective uptime of 100% and 98.46% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ComplyCube | IDnow |
|---|---|---|
| Reliability score | 100.0 | 53.9 |
| Rank (identity verification providers) | — | #13 |
| Uptime (90 days) | 100% | 98.46% |
| Incidents (90 days) | 0 | 4 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 11h 33m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ComplyCube and IDnow differ
- ComplyCube reported no incidents in the last 90 days, while IDnow reported 4.
- IDnow had 1 partial or major outage, compared with 0 for ComplyCube.
90-day uptime
ComplyCube
IDnow
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ComplyCube incidents
No incidents reported by ComplyCube in the last 90 days.
Recent IDnow incidents
- InformationalOct 26, 2026 · resolved in 57m
Affected: VideoIdent, eID, AutoIdent, AutoIdent QES, POS, eSign +2 more
- MaintenanceOct 8, 2026 · ongoing
Affected: VideoIdent, AutoIdent, AutoIdent QES, eSign, Subscribe to SDK notifications
- Degraded performanceSep 16, 2026 · resolved in 23m
[IDCheck.io/PVID/Check'n'Sign] Degraded Performance
Affected: Check'nSign.io, IDCheck.io, IDCheck.io PVID
- Degraded performanceAug 16, 2026 · resolved in 1h 23m
Degraded Performance of eSign with QTSP
Affected: AutoIdent QES, eSign, InstantSign, eSign Wallet
- Major outageAug 9, 2026 · resolved in 1d 8h
[Advanced Signature] Service Disruptionofficial update ↗
Affected: Check'nSign.io
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →