KYC & Identity Verification · reliability comparison
ComplyCube vs Socure: which is more reliable? (2026)
ComplyCube is more reliable than Socure, scoring 100.0 vs 73.5 out of 100. Over the last 90 days ComplyCube reported 0 incidents and Socure reported 18, with effective uptime of 100% and 99.71% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ComplyCube | Socure |
|---|---|---|
| Reliability score | 100.0 | 73.5 |
| Rank (identity verification providers) | — | #11 |
| Uptime (90 days) | 100% | 99.71% |
| Incidents (90 days) | 0 | 18 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | — | 2h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ComplyCube and Socure differ
- ComplyCube reported no incidents in the last 90 days, while Socure reported 18.
- Socure had 3 partial or major outages, compared with 0 for ComplyCube.
90-day uptime
ComplyCube
Socure
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ComplyCube incidents
No incidents reported by ComplyCube in the last 90 days.
Recent Socure incidents
- Degraded performanceOct 23, 2026 · resolved in 12m
[SEV3] eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 19, 2026 · resolved in 6h 54m
[SEV3] Intermittent Latency in Dashboard For DocV Image Display and Download
Affected: Predictive DocV, Predictive DocV
- InformationalOct 18, 2026 · resolved in <1m
RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors
Affected: eCBSV, eCBSV
- Degraded performanceOct 16, 2026 · resolved in 5h 51m
[Sev3] Elevated error rate for RiskOS Evaluation APIs
Affected: RiskOS
- Major outageOct 16, 2026 · resolved in <1m
RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errors
Affected: Global Watchlist Screening with Monitoring, Sigma Identity Fraud, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, Watchlist Premier +4 more
- Major outageOct 15, 2026 · resolved in 29m
[SEV 1] Outage Resulting in 5xx Errors
Affected: Sigma Identity Fraud, Global Watchlist Screening with Monitoring, Watchlist Standard, Sigma Synthetic Fraud, Watchlist Plus, KYC +4 more
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →