Monitoring & Observability · reliability comparison
Datadog vs New Relic: which is more reliable? (2026)
New Relic is more reliable than Datadog, scoring 88.8 vs 82.1 out of 100. Over the last 90 days Datadog reported 10 incidents and New Relic reported 7, with effective uptime of 99.81% and 99.91% respectively. New Relic resolves incidents faster on average (1h 13m).
Data updated Nov 2, 2026 · How we score
| Metric | Datadog | New Relic |
|---|---|---|
| Reliability score | 82.1 | 88.8 |
| Rank (monitoring & observability tools) | #8 | #5 |
| Uptime (90 days) | 99.81% | 99.91% |
| Incidents (90 days) | 10 | 7 |
| Partial / major outages | 2 | 3 |
| Avg time to resolve | 1h 36m | 1h 13m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Datadog and New Relic differ
- Datadog reported 43% more incidents than New Relic over the last 90 days (10 vs 7).
- New Relic had 3 partial or major outages, compared with 2 for Datadog.
- New Relic fixes problems faster: 1h 13m on average, against 1h 36m for Datadog.
- Datadog's longest outage on record lasted 14h 1m (May 8, 2026); New Relic's lasted 2h 51m (Dec 18, 2025).
90-day uptime
Datadog
New Relic
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Datadog incidents
- Partial outageOct 28, 2026 · resolved in 2h 29m
Metrics query are disruptedofficial update ↗
Affected: APM, Cloud Cost Management, Product Analytics, Cloud Network Monitoring, RUM, Bits AI +2 more
- Major outageOct 26, 2026 · resolved in 57m
Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builderofficial update ↗
Affected: App Builder, Workflow Automation, Bits AI
- Degraded performanceOct 2, 2026 · resolved in 2h 16m
Affected: RUM
- Degraded performanceSep 30, 2026 · resolved in 48m
Affected: Error Tracking, APM, CI Visibility, Cloud Network Monitoring, RUM
- Degraded performanceSep 25, 2026 · resolved in 27m
Users are unable to acknowledge, escalate, or resolve On-Call Pages
Affected: Incident Response
- Degraded performanceSep 21, 2026 · resolved in 46m
Delayed Monitors Notifications
Affected: Monitors
Recent New Relic incidents
- Partial outageNov 2, 2026 · resolved in 23m
Data Irregularities in US Region
Affected: Browser Agent : US, Mobile Agent : US
- Degraded performanceNov 2, 2026 · resolved in 1h 46m
Synthetics Ping Monitor Processing Delays in Multiple Regions
Affected: Synthetics : Europe, Synthetics : Europe
- Partial outageOct 28, 2026 · resolved in 7m
Next-Gen Entity Platform Issues
Affected: Dashboards : JP
- Partial outageSep 25, 2026 · resolved in 2h 36m
Data Irregularities for US regionofficial update ↗
Affected: APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US +13 more
- InformationalSep 25, 2026 · resolved in <1m
- InformationalSep 16, 2026 · resolved in 5h 32m
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.96% uptime
- UptimeRobot · #3 · 99.99% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →