KYC & Identity Verification · reliability comparison
Didit vs Stripe Identity: which is more reliable? (2026)
Stripe Identity is more reliable than Didit, scoring 96.5 vs 93.9 out of 100. Over the last 90 days Didit reported 2 incidents and Stripe Identity reported 4, with effective uptime of 99.95% and 99.99% respectively. Stripe Identity resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
| Metric | Didit | Stripe Identity |
|---|---|---|
| Reliability score | 93.9 | 96.5 |
| Rank (identity verification providers) | #3 | #1 |
| Uptime (90 days) | 99.95% | 99.99% |
| Incidents (90 days) | 2 | 4 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 53m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Didit and Stripe Identity differ
- Stripe Identity reported 2× as many incidents as Didit over the last 90 days (4 vs 2).
- Didit had 2 partial or major outages, compared with 1 for Stripe Identity.
- Stripe Identity fixes problems faster: 19m on average, against 53m for Didit (2.8× quicker).
- Didit's longest outage on record lasted 11h 4m (Dec 23, 2025); Stripe Identity's lasted 19m (Sep 27, 2026).
90-day uptime
Didit
Stripe Identity
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Didit incidents
- Partial outageSep 4, 2026 · resolved in 40m
Database issue affecting service availability
Affected: Business Console, Core APIs, Hosted Verification Web App
- Partial outageAug 15, 2026 · resolved in 1h 5m
Database migration issue affecting API availability
Affected: Hosted Verification Web App, Core APIs
Recent Stripe Identity incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
Other identity verification providers to consider
- iDenfy · #2 · 99.99% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
- Jumio · #6 · 99.85% uptime
See the full most reliable kyc & identity verification providers ranking →