Monitoring & Observability · reliability comparison
Elastic Cloud vs Honeycomb: which is more reliable? (2026)
Honeycomb is more reliable than Elastic Cloud, scoring 85.4 vs 26.9 out of 100. Over the last 90 days Elastic Cloud reported 23 incidents and Honeycomb reported 5, with effective uptime of 91.19% and 99.86% respectively. Honeycomb resolves incidents faster on average (2h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Elastic Cloud | Honeycomb |
|---|---|---|
| Reliability score | 26.9 | 85.4 |
| Rank (monitoring & observability tools) | #15 | #6 |
| Uptime (90 days) | 91.19% | 99.86% |
| Incidents (90 days) | 23 | 5 |
| Partial / major outages | 22 | 3 |
| Avg time to resolve | 19h 52m | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Elastic Cloud and Honeycomb differ
- Elastic Cloud reported 4.6× as many incidents as Honeycomb over the last 90 days (23 vs 5).
- Elastic Cloud had 22 partial or major outages, compared with 3 for Honeycomb.
- Honeycomb fixes problems faster: 2h 19m on average, against 19h 52m for Elastic Cloud (8.6× quicker).
- Elastic Cloud's longest outage on record lasted 3d (Sep 9, 2026); Honeycomb's lasted 3d (Dec 5, 2025).
90-day uptime
Elastic Cloud
Honeycomb
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Elastic Cloud incidents
- Partial outageOct 23, 2026 · resolved in 2h 29m
- Partial outageOct 22, 2026 · resolved in 9h 31m
403 error when trying to access Autoops in newly created serverless projectsofficial update ↗
- Partial outageOct 20, 2026 · resolved in 6h 57m
- Partial outageOct 20, 2026 · resolved in 15h 3m
Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)official update ↗
- Partial outageOct 8, 2026 · resolved in 8h 12m
Delayed or Unavailable project operation in GCP us-central1official update ↗
Affected: GCP Infrastructure health: us-central1
- Partial outageOct 6, 2026 · resolved in 3h 50m
Delayed Serverless Metrics in Azure UAE North regionofficial update ↗
Affected: Azure Infrastructure Health
Recent Honeycomb incidents
- Partial outageOct 22, 2026 · resolved in 1h 1m
Email notifications for SLOs, Triggers, and Anomaly Detection not sending
Affected: ui.honeycomb.io - US1 Trigger & SLO Alerting, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
- Partial outageOct 20, 2026 · resolved in <1m
- Partial outageOct 20, 2026 · resolved in 2h 21m
Slowness in US regionofficial update ↗
Affected: ui.honeycomb.io - US1 Querying, ui.honeycomb.io - US1 App Interface, ui.honeycomb.io - US1 Trigger & SLO Alerting
- Degraded performanceAug 21, 2026 · resolved in 38m
Affected: ui.honeycomb.io - US1 App Interface, ui.eu1.honeycomb.io - EU1 App Interface
- Degraded performanceAug 10, 2026 · resolved in 7h 34m
Affected: ui.honeycomb.io - US1 Querying
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →