Monitoring & Observability · reliability comparison
Elastic Cloud vs PagerDuty: which is more reliable? (2026)
PagerDuty is more reliable than Elastic Cloud, scoring 76.8 vs 26.9 out of 100. Over the last 90 days Elastic Cloud reported 23 incidents and PagerDuty reported 12, with effective uptime of 91.19% and 99.76% respectively. PagerDuty resolves incidents faster on average (52m).
Data updated Nov 1, 2026 · How we score
| Metric | Elastic Cloud | PagerDuty |
|---|---|---|
| Reliability score | 26.9 | 76.8 |
| Rank (monitoring & observability tools) | #16 | #10 |
| Uptime (90 days) | 91.19% | 99.76% |
| Incidents (90 days) | 23 | 12 |
| Partial / major outages | 22 | 11 |
| Avg time to resolve | 19h 52m | 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Elastic Cloud and PagerDuty differ
- Elastic Cloud reported 92% more incidents than PagerDuty over the last 90 days (23 vs 12).
- Elastic Cloud had 22 partial or major outages, compared with 11 for PagerDuty.
- PagerDuty fixes problems faster: 52m on average, against 19h 52m for Elastic Cloud (22.9× quicker).
- Elastic Cloud's longest outage on record lasted 3d (Sep 9, 2026); PagerDuty's lasted 3h 20m (Aug 7, 2026).
90-day uptime
Elastic Cloud
PagerDuty
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Elastic Cloud incidents
- Partial outageOct 23, 2026 · resolved in 2h 29m
- Partial outageOct 22, 2026 · resolved in 9h 31m
403 error when trying to access Autoops in newly created serverless projectsofficial update ↗
- Partial outageOct 20, 2026 · resolved in 6h 57m
- Partial outageOct 20, 2026 · resolved in 15h 3m
Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)official update ↗
- Partial outageOct 8, 2026 · resolved in 8h 12m
Delayed or Unavailable project operation in GCP us-central1official update ↗
Affected: GCP Infrastructure health: us-central1
- Partial outageOct 6, 2026 · resolved in 3h 50m
Delayed Serverless Metrics in Azure UAE North regionofficial update ↗
Affected: Azure Infrastructure Health
Recent PagerDuty incidents
- Partial outageOct 23, 2026 · resolved in 34m
Issue Resolved - Delays Across the PagerDuty Platform
Affected: Voice (US), SMS (US), Push (US), Email (US), Webhooks (US)
- Partial outageOct 19, 2026 · resolved in 1h 46m
Issue Resolved - Delays Across the PagerDuty Platform
Affected: SMS (US), Voice (US), Push (US), Email (US), Incident Workflows (US), Slack (US) +8 more
- Degraded performanceOct 14, 2026 · resolved in 17m
Issue Resolved - Delayed escalation of incidents and responder request invitations
- Partial outageSep 27, 2026 · resolved in 14m
Event Processing, Notification, and Platform Functionality Issues
Affected: Events API (US), Incident Workflows (US), SMS (US), Voice (US), Email (US), Push (US) +3 more
- Partial outageSep 25, 2026 · resolved in 1h 18m
Issue Identified - Incident Workflows experiencing delays
Affected: Incident Workflows (US), Incident Workflows (EU)
- Partial outageSep 22, 2026 · resolved in 56m
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →