KYC & Identity Verification · reliability comparison
iDenfy vs Veriff: which is more reliable? (2026)
iDenfy is more reliable than Veriff, scoring 95.7 vs 87.0 out of 100. Over the last 90 days iDenfy reported 2 incidents and Veriff reported 9, with effective uptime of 99.99% and 99.89% respectively. iDenfy resolves incidents faster on average (1m).
Data updated Nov 1, 2026 · How we score
| Metric | iDenfy | Veriff |
|---|---|---|
| Reliability score | 95.7 | 87.0 |
| Rank (identity verification providers) | #2 | #5 |
| Uptime (90 days) | 99.99% | 99.89% |
| Incidents (90 days) | 2 | 9 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where iDenfy and Veriff differ
- Veriff reported 4.5× as many incidents as iDenfy over the last 90 days (9 vs 2).
- iDenfy had 2 partial or major outages, compared with 0 for Veriff.
- iDenfy fixes problems faster: 1m on average, against 2h 7m for Veriff (115.1× quicker).
90-day uptime
iDenfy
Veriff
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent iDenfy incidents
- Partial outageSep 28, 2026 · resolved in 1m
Affected: Main API
- Partial outageAug 31, 2026 · resolved in 1m
Affected: Dashboard
Recent Veriff incidents
- Degraded performanceOct 28, 2026 · resolved in 51m
Delayed decision for a subset of verification sessions
Affected: API, Verification Decisions
- Degraded performanceOct 27, 2026 · resolved in 38m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions
- InformationalOct 23, 2026 · resolved in <1m
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceOct 7, 2026 · resolved in <1m
- Degraded performanceOct 1, 2026 · resolved in 2h 19m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceSep 3, 2026 · resolved in 8h 3m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Jumio · #6 · 99.85% uptime
See the full most reliable kyc & identity verification providers ranking →