KYC & Identity Verification · reliability comparison
IDnow vs Plaid Identity Verification: which is more reliable? (2026)
Plaid Identity Verification is more reliable than IDnow, scoring 77.7 vs 53.9 out of 100. Over the last 90 days IDnow reported 4 incidents and Plaid Identity Verification reported 8, with effective uptime of 98.46% and 99.89% respectively. IDnow resolves incidents faster on average (11h 33m).
Data updated Nov 2, 2026 · How we score
| Metric | IDnow | Plaid Identity Verification |
|---|---|---|
| Reliability score | 53.9 | 77.7 |
| Rank (identity verification providers) | #13 | #9 |
| Uptime (90 days) | 98.46% | 99.89% |
| Incidents (90 days) | 4 | 8 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 11h 33m | 15h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where IDnow and Plaid Identity Verification differ
- Plaid Identity Verification reported 2× as many incidents as IDnow over the last 90 days (8 vs 4).
- IDnow had 1 partial or major outage, compared with 0 for Plaid Identity Verification.
- IDnow fixes problems faster: 11h 33m on average, against 15h 37m for Plaid Identity Verification.
- IDnow's longest outage on record lasted 1d 8h (Aug 9, 2026); Plaid Identity Verification's lasted 22h 1m (Aug 2, 2026).
90-day uptime
IDnow
Plaid Identity Verification
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent IDnow incidents
- InformationalOct 26, 2026 · resolved in 57m
Affected: VideoIdent, eID, AutoIdent, AutoIdent QES, POS, eSign +2 more
- MaintenanceOct 8, 2026 · ongoing
Affected: VideoIdent, AutoIdent, AutoIdent QES, eSign, Subscribe to SDK notifications
- Degraded performanceSep 16, 2026 · resolved in 23m
[IDCheck.io/PVID/Check'n'Sign] Degraded Performance
Affected: Check'nSign.io, IDCheck.io, IDCheck.io PVID
- Degraded performanceAug 16, 2026 · resolved in 1h 23m
Degraded Performance of eSign with QTSP
Affected: AutoIdent QES, eSign, InstantSign, eSign Wallet
- Major outageAug 9, 2026 · resolved in 1d 8h
[Advanced Signature] Service Disruptionofficial update ↗
Affected: Check'nSign.io
Recent Plaid Identity Verification incidents
- InformationalOct 15, 2026 · resolved in 9m
- InformationalOct 14, 2026 · resolved in 49m
- InformationalSep 17, 2026 · resolved in 6h 2m
- InformationalSep 15, 2026 · resolved in 6h 28m
- InformationalSep 11, 2026 · resolved in 5h 19m
- Degraded performanceAug 24, 2026 · resolved in 15h 37m
Affected: API - Production
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →