Monitoring & Observability · reliability comparison
New Relic vs Sentry: which is more reliable? (2026)
New Relic is more reliable than Sentry, scoring 89.9 vs 54.9 out of 100. Over the last 90 days New Relic reported 6 incidents and Sentry reported 23, with effective uptime of 99.92% and 98.93% respectively. New Relic resolves incidents faster on average (1h 30m).
Data updated Nov 2, 2026 · How we score
| Metric | New Relic | Sentry |
|---|---|---|
| Reliability score | 89.9 | 54.9 |
| Rank (monitoring & observability tools) | #4 | #14 |
| Uptime (90 days) | 99.92% | 98.93% |
| Incidents (90 days) | 6 | 23 |
| Partial / major outages | 2 | 15 |
| Avg time to resolve | 1h 30m | 2h 21m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where New Relic and Sentry differ
- Sentry reported 3.8× as many incidents as New Relic over the last 90 days (23 vs 6).
- Sentry had 15 partial or major outages, compared with 2 for New Relic.
- New Relic fixes problems faster: 1h 30m on average, against 2h 21m for Sentry.
- New Relic's longest outage on record lasted 2h 51m (Dec 18, 2025); Sentry's lasted 6h 18m (Aug 27, 2026).
90-day uptime
New Relic
Sentry
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent New Relic incidents
- Degraded performanceNov 2, 2026 · resolved in 1h 46m
Synthetics Ping Monitor Processing Delays in Multiple Regions
Affected: Synthetics : Europe, Synthetics : Europe
- Partial outageOct 28, 2026 · resolved in 7m
Next-Gen Entity Platform Issues
Affected: Dashboards : JP
- Partial outageSep 25, 2026 · resolved in 2h 36m
Data Irregularities for US regionofficial update ↗
Affected: APM : US, APM Agent : US, Browser : US, Browser Agent : US, Infrastructure : US, Event API : US +13 more
- InformationalSep 25, 2026 · resolved in <1m
- InformationalSep 16, 2026 · resolved in 5h 32m
- InformationalSep 16, 2026 · resolved in <1m
Data Irregularities for EU Region
Affected: APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe +5 more
Recent Sentry incidents
- Degraded performanceOct 21, 2026 · resolved in 21m
Increased latency processing integration webhooks
Affected: Slack, Integration Pipeline
- Major outageOct 21, 2026 · resolved in 1h
- Partial outageOct 20, 2026 · resolved in 3h 18m
- Major outageOct 19, 2026 · resolved in 53m
- Partial outageOct 14, 2026 · resolved in 2h 34m
- Major outageOct 6, 2026 · resolved in 42m
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- UptimeRobot · #5 · 99.93% uptime
See the full most reliable monitoring & observability tools ranking →