Monthly outage report

November 2022 business software outage report

In November 2022, the vendors we track reported 106 incidents, including 40 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms1012 of 13Ecwid (1)
Retail POS5014 of 16Loyverse (3)
Shipping & Fulfillment Software1114 of 15Ordoro (1)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software4110 of 12FreshBooks (3)
Business Banking1014 of 15Monzo Business (1)
Expense Management Software1114 of 15Airbase (1)
KYC & Identity Verification0016 of 16—
Payment Processors0015 of 15—
Payroll & HR Software1115 of 16Namely (1)
Subscription Billing Platforms1115 of 16FastSpring (1)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems2014 of 16Apaleo (1)
Restaurant Online Ordering Platforms7115 of 19Flipdish (3)
Restaurant POS6014 of 17Loyverse (3)
Restaurant Reservation Systems6413 of 15Eat App (3)
Vacation Rental Software1115 of 16Rentals United (1)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software7312 of 16Pike13 (3)
Salon & Spa Booking Software3014 of 15Vagaro (3)
Therapy Practice Management Software1015 of 16Cliniko (1)
Veterinary Practice Management Software0013 of 13—

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management2117 of 18Tradify (2)
Property Management Software2215 of 16Rent Manager (2)

Back office & professional services

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms0012 of 12—
Affiliate & Partner Management Platforms0016 of 16—
Affiliate Networks0013 of 13—
CRM Software6212 of 15Close (2)
Email Marketing Platforms1114 of 15AWeber (1)
Help Desk Software10211 of 15Freshdesk (7)
Marketing Automation & CDPs0015 of 15—
Push Notification Services0013 of 13—
Referral & Loyalty Programs0015 of 15—
Social Media Management Tools6415 of 16CoSchedule (6)
Web & Product Analytics4314 of 15Plausible Analytics (4)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers1012 of 13Frontegg (1)
CDN & DNS Providers1015 of 16deSEC (1)
Cloud Providers0014 of 14—
Code Hosting & CI/CD0015 of 15—
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability2115 of 16Datadog (2)
SMS & Voice APIs1114 of 15Textmagic (1)
Transactional Email APIs3112 of 14MailerSend (2)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement0012 of 12—
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms1113 of 14Bizzabo (1)
Online Course Platforms4114 of 15Kartra (4)

Longest outages in November 2022