Outage report · Major outage

1Password outage on Apr 14, 2026

1Password Hosted Service in the US experiencing high latency and errors

SeverityMajor outage

StartedApr 14, 2026, 17:25UTC

ResolvedApr 15, 2026, 01:54UTC

Duration8h 30m

What happened

1Password reported a major outage starting Apr 14, 2026, 17:25 UTC, affecting Sign in, Sign up, Syncing items between your devices, Saving password and other items, Billing, Admin console, SSO (Single Sign On), Multi-factor Authentication (MFA) and 6 more. It was marked resolved at Apr 15, 2026, 01:54 UTC.

The incident lasted 8h 30m from first report to resolution.
1Password had reported 1 other partial or major outage in the 90 days before it.
7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from 1Password

# 2026-04-14 SEV1 Incident Postmortem - Hosted Service in the US experiencing high latency and errors # Incident Postmortem - Elevated Application Error **Date of Incident:** 2026-04-14 **Time of Incident \(UTC\):** 17:25 - 18:00 **Service\(s\) Affected:** Sign in, Admin console **Impact Duration:** Approximately 35 minutes ## Summary On April 14, 2026, [1Password.com](http://1Password.com) experienced elevated error rates due to an increase in traffic to our USA/Global infrastructure. Requests arrived more quickly than they could be serviced in our USA/global region. Customers experienced errors and high latency. This was not a security incident, and there was no loss of data. ## Impact on Customers * **Sign-in and account access:** Some customers in the USA/Global region experienced errors when attempting to sign in or access their 1Password accounts between 17:25 and 18:00 UTC on April 14, 2026. * **All 1Password clients:** The disruption applied to all client types, in

Read 1Password's official incident report ↗