Outage report · Partial outage

Commusoft outage on Apr 14, 2026

Traccar service down

SeverityPartial outage

StartedApr 14, 2026, 10:15UTC

ResolvedApr 14, 2026, 18:29UTC

Duration8h 14m

What happened

Commusoft reported a partial outage starting Apr 14, 2026, 10:15 UTC. It was marked resolved at Apr 14, 2026, 18:29 UTC.

The incident lasted 8h 14m from first report to resolution.
Commusoft had reported no other partial or major outages in the 90 days before it.
9 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Commusoft

Type: Incident Duration: 8 hours and 14 minutes Affected Components: Web Application Apr 14, 18:30:12 GMT+0 - Resolved - The traccar issue has been resolved and the data is flowing into the system. We wanted to make sure that the servers are working fine before opening up access. Thanks for your patience and understanding. Apr 14, 14:53:11 GMT+0 - Monitoring - Our database optimization is taking a bit longer than expected. We're upgrading system capacity to handle our growing fleet and improve long-term performance. Estimated completion: \~2 hours from now Tracking services will resume automatically once complete. All data is safe and being preserved during this process. Thank you for your patience! Apr 14, 10:41:16 GMT+0 - Identified - The estimated ETA is about 4 hours, i.e. 3.40pm. Fleet Trips would not work during this time. The issue has been identified and fix is in progress Apr 14, 10:15:58 GMT+0 - Investigating - We are currently investigating the traccar service. The data that

Read Commusoft's official incident report ↗