Outage report · Major outage

Criteo outage on May 21, 2026

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SeverityMajor outage
StartedMay 21, 2026, 09:35UTC
ResolvedMay 21, 2026, 16:22UTC
Duration6h 48m

What happened

Criteo reported a major outage starting May 21, 2026, 09:35 UTC, affecting Campaigns, Campaigns, Campaigns, Campaign, Analytics, Analytics, Analytics, Analytics and 26 more. It was marked resolved at May 21, 2026, 16:22 UTC.

  • The incident lasted 6h 48m from first report to resolution.
  • Criteo had reported 6 other partial or major outages in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Criteo

Dear customers, we are pleased to report that the issue has been resolved. All services are functioning normally. Thank you for your patience. If you continue to experience issues, please contact your Criteo representative.

Read Criteo's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Criteo started after this incident, so this report is based on Criteo's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Criteo's overall reliability

46.1/100

Criteo has a reliability score of 46.1/100, with 98.25% effective uptime and 7 incidents over the last 90 days.

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