Outage report · Major outage

Nextiva outage on May 21, 2026

NEXT and XBert Issues

SeverityMajor outage
StartedMay 21, 2026, 17:39UTC
ResolvedMay 21, 2026, 21:02UTC
Duration3h 23m

What happened

Nextiva reported a major outage starting May 21, 2026, 17:39 UTC, affecting NEXT Calling, NEXT SMS, NEXT Email, XBert. It was marked resolved at May 21, 2026, 21:02 UTC.

  • The incident lasted 3h 23m from first report to resolution.
  • Nextiva had reported 1 other partial or major outage in the 90 days before it.
  • 7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Nextiva

This incident has been resolved.

Read Nextiva's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Nextiva started after this incident, so this report is based on Nextiva's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Nextiva's overall reliability

66.1/100

Nextiva has a reliability score of 66.1/100, with 99.37% effective uptime and 8 incidents over the last 90 days.

Visit Nextiva ↗

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