Outage report · Partial outage

Google Workspace outage on May 21, 2026

Gmail users are experiencing delayed delivery of messages sent from the bank.in domains.

SeverityPartial outage
StartedMay 21, 2026, 07:00UTC
ResolvedMay 21, 2026, 15:47UTC
Duration8h 47m

What happened

Google Workspace reported a partial outage starting May 21, 2026, 07:00 UTC, affecting Gmail. It was marked resolved at May 21, 2026, 15:47 UTC.

  • The incident lasted 8h 47m from first report to resolution.
  • It was the 3rd longest of 6 significant outages Google Workspace reported in the 12 months up to it.
  • Google Workspace had reported 3 other partial or major outages in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Google Workspace

**Summary** Gmail users experienced delayed delivery of messages sent from the bank.in domains. **Description** Our internal telemetry shows that the issue with Gmail has been resolved for all affected users as of Thursday, 2026-05-21 at 08:47 US/Pacific. Our engineering team is actively monitoring the system to ensure continued stability. **Diagnosis / Customer Symptoms** Customers should expect new messages to be delivered normally, older emails could take some time as the senders continue to retry. **Workaround** This issue is now mitigated.

Read Google Workspace's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Google Workspace started after this incident, so this report is based on Google Workspace's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Google Workspace's overall reliability

55.0/100

Google Workspace has a reliability score of 55.0/100, with 99.19% effective uptime and 3 incidents over the last 90 days.

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