Outage report · Partial outage
Elastic Cloud outage on Jul 21, 2026
Metering issue with Elastic Cloud Hosted Deployments
SeverityPartial outage
StartedJul 21, 2026, 14:24UTC
ResolvedJul 22, 2026, 23:14UTC
Duration1d 8h
What happened
Elastic Cloud reported a partial outage starting Jul 21, 2026, 14:24 UTC. It was marked resolved at Jul 22, 2026, 23:14 UTC.
- The incident lasted 1d 8h from first report to resolution.
- Elastic Cloud had reported 19 other partial or major outages in the 90 days before it.
- 10 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Elastic Cloud
All metering errors have been corrected. We will be issuing refunds to the small number of affected customers.
What our independent monitoring saw
Our independent monitoring of Elastic Cloud started after this incident, so this report is based on Elastic Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Elastic Cloud's overall reliability
26.9/100
Elastic Cloud has a reliability score of 26.9/100, with 91.19% effective uptime and 23 incidents over the last 90 days.
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