Freshdesk outage on Jun 15, 2026

What happened

Freshdesk reported a partial outage starting Jun 15, 2026, 18:36 UTC. It was marked resolved at Jun 15, 2026, 22:51 UTC.

• The incident lasted 4h 16m from first report to resolution.
• Freshdesk had reported 7 other partial or major outages in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Freshdesk

We are currently experiencing issues with outgoing message delivery on WhatsApp channels. This is due to an ongoing issue with a third‑party provider supporting WhatsApp message delivery. Our team is actively monitoring the situation and working with the provider to restore normal service as quickly as possible.

Read Freshdesk's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshdesk started after this incident, so this report is based on Freshdesk's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageProcareJun 15, 2026, 15:16 UTC

  Procare Online Daily Activity Outage and SISO Duplication

• Partial outageABC Fitness (Ignite / Evo)Jun 15, 2026, 16:54 UTC

  ABC Fitness has detected an issue with Trainerize and are Identified

• Partial outageFreshsalesJun 15, 2026, 18:36 UTC

  Investigating WhatsApp Issues with outgoing messages

• Major outageShop-WareJun 15, 2026, 19:50 UTC

  Interruption With Mitchell1 Integration

• Partial outageStytchJun 15, 2026, 22:07 UTC

  Issue causing invalid_email errors for some valid B2B email addresses

• Partial outageStanJun 16, 2026, 03:15 UTC

  ⚠️ Heads Up! Stan Store is currently facing intermittent outages. Our team is investigating and will send an update as soon as we have more details - thank you for your patience!

Freshdesk's overall reliability

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