Outage report · Partial outage

Freshsales outage on Oct 25, 2022

Third party services outage - WhatsApp

SeverityPartial outage
StartedOct 25, 2022, 07:15UTC
ResolvedOct 25, 2022, 10:28UTC
Duration3h 14m

What happened

Freshsales reported a partial outage starting Oct 25, 2022, 07:15 UTC. It was marked resolved at Oct 25, 2022, 10:28 UTC.

  • The incident lasted 3h 14m from first report to resolution.
  • Freshsales had reported 2 other partial or major outages in the 90 days before it.
  • 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Freshsales

The third-party service - WhatsApp is facing an outage and users communicating through WhatsApp as a channel might be impacted. We will keep you posted on the progress as the provider progresses through fixes.

Read Freshsales's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Freshsales's overall reliability

78.3/100

Freshsales has a reliability score of 78.3/100, with 99.82% effective uptime and 7 incidents over the last 90 days.

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