Outage report · Partial outage
Gorgias outage on Jul 7, 2026
High Latency in Helpdesk
What happened
Gorgias reported a partial outage starting Jul 7, 2026, 16:01 UTC, affecting REST API, Mobile Apps, us-central1-c433. It was marked resolved at Jul 7, 2026, 20:16 UTC.
- The incident lasted 4h 15m from first report to resolution.
- Gorgias had reported 12 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Gorgias
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Gorgias started after this incident, so this report is based on Gorgias's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Carrier exapaq is unstable - Start Time - 2026/07/07 06:07 UTC - End Time - 2026/07/08 07:16 UTC
Carrier dpd is unstable - Start Time - 2026/07/07 09:26 UTC - End Time - 2026/07/09 23:19 UTC
[GRA1/3/4/5/7/9/11][Compute - Instance] - Some instances incident notification
[GRA][AI & Machine Learning] - AI payload incident notification
[Medium] Issues with Search service, Box Sign Templates and Metadata queries
Gorgias's overall reliability
Gorgias has a reliability score of 43.0/100, with 97.97% effective uptime and 19 incidents over the last 90 days.
Visit Gorgias ↗Full Gorgias reliability report and live status → · Most reliable Gorgias alternatives →
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