Outage report · Partial outage
Gorgias outage on Nov 5, 2026
Delay in processing of instagram and facebook messages, comments and other events
What happened
Gorgias reported a partial outage starting Nov 5, 2026, 15:21 UTC. The incident is still open on the vendor's status page.
- Gorgias had reported 15 other partial or major outages in the 90 days before it.
- 10 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Gorgias
The Facebook and instagram comments, feed, etc are now syncing fine but DMs are still delayed for both facebook messenger and instagram. We're working on the fix.
What our independent monitoring saw
Our checks of Gorgias's public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Gorgias's overall reliability
Gorgias has a reliability score of 21.2/100, with 96.38% effective uptime and 23 incidents over the last 90 days.
Visit Gorgias ↗Full Gorgias reliability report and live status → · Most reliable Gorgias alternatives →
Get Gorgias outage alerts
We'll email you when Gorgias reports a partial or major outage, and when it's fixed. Free, and you can stop any time.