Outage report · Partial outage
Grafana Cloud outage on Oct 12, 2026
Elevated Errors Ingesting Metrics in AWS US East (VA)
What happened
Grafana Cloud reported a partial outage starting Oct 12, 2026, 09:45 UTC, affecting AWS US East (VA) - prod-us-east-3. It was marked resolved at Oct 12, 2026, 16:42 UTC.
- The incident lasted 6h 57m from first report to resolution.
- Grafana Cloud had reported 20 other partial or major outages in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Grafana Cloud
From 09:45 UTC on 2026-10-12, customers in AWS US East (VA) experienced failed or delayed metric writes to Grafana Cloud Metrics, which may have also affected Frontend Observability and Synthetic Monitoring data in that region. This has been fully resolved and all services are operating normally again.
What our independent monitoring saw
Our independent monitoring of Grafana Cloud started after this incident, so this report is based on Grafana Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Grafana Cloud's overall reliability
Grafana Cloud has a reliability score of 33.1/100, with 96.91% effective uptime and 64 incidents over the last 90 days.
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