Outage report · Partial outage
Intercom outage on Jun 23, 2026
Help Center issues in Australia hosting region
SeverityPartial outage
StartedJun 23, 2026, 17:55UTC
ResolvedJun 23, 2026, 21:05UTC
Duration3h 10m
What happened
Intercom reported a partial outage starting Jun 23, 2026, 17:55 UTC. It was marked resolved at Jun 23, 2026, 21:05 UTC.
- The incident lasted 3h 10m from first report to resolution.
- Intercom had reported 4 other partial or major outages in the 90 days before it.
- 8 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Intercom
The issues with the Help Center in the Australian region are resolved. Apologies for the disruption.
What our independent monitoring saw
Our independent monitoring of Intercom started after this incident, so this report is based on Intercom's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Intercom's overall reliability
87.9/100
Intercom has a reliability score of 87.9/100, with 99.92% effective uptime and 8 incidents over the last 90 days.
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