Outage report · Partial outage
MoEngage outage on Oct 20, 2025
Dashboard 01 - Major Outage due to Cloud Service Provider
What happened
MoEngage reported a partial outage starting Oct 20, 2025, 19:30 UTC, affecting Data Processing, One-time & Periodic Campaigns - Mobile Push & Web Push, One-time & Periodic Campaigns - Email, One-time & Periodic Campaigns - SMS, One-time & Periodic Campaigns - Connectors, One-time & Periodic Campaigns - Flows, In-app & On-site Messaging, Segmentation and 4 more. It was marked resolved at Oct 21, 2025, 02:16 UTC.
- The incident lasted 6h 46m from first report to resolution.
- It was the 3rd longest of 7 significant outages MoEngage reported in the 12 months up to it.
- MoEngage had reported 1 other partial or major outage in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from MoEngage
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of MoEngage started after this incident, so this report is based on MoEngage's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
MoEngage's overall reliability
MoEngage has a reliability score of 77.3/100, with 99.69% effective uptime and 6 incidents over the last 90 days.
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