Outage report · Partial outage

OnceHub outage on Aug 1, 2025

We’ve identified an issue where, in some cases, answers are being transferred between consecutive questions of the same type in Routing form

SeverityPartial outage
StartedAug 1, 2025, 11:25UTC
ResolvedAug 2, 2025, 11:24UTC
Duration23h 59m

What happened

OnceHub reported a partial outage starting Aug 1, 2025, 11:25 UTC, affecting Routing Forms. It was marked resolved at Aug 2, 2025, 11:24 UTC.

  • The incident lasted 23h 59m from first report to resolution.
  • OnceHub had reported 10 other partial or major outages in the 90 days before it.
  • 7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from OnceHub

The issue with responses being transferred between questions on Routing forms has now been resolved. Any changes made to work around this issue can now be reverted. If you face any issues, please reach out to us at support@oncehub.com.

Read OnceHub's official incident report ↗

What our independent monitoring saw

Our independent monitoring of OnceHub started after this incident, so this report is based on OnceHub's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

OnceHub's overall reliability

74.8/100

OnceHub has a reliability score of 74.8/100, with 99.67% effective uptime and 2 incidents over the last 90 days.

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