Zettle by PayPal outage on Aug 1, 2025

What happened

Zettle by PayPal reported a major outage starting Aug 1, 2025, 13:07 UTC, affecting UK, Netherlands, Germany, France. It was marked resolved at Aug 5, 2025, 08:18 UTC.

• The incident lasted 3d 19h from first report to resolution.
• Zettle by PayPal had reported 10 other partial or major outages in the 90 days before it.
• 7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Zettle by PayPal

This incident has been resolved.

Read Zettle by PayPal's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Zettle by PayPal started after this incident, so this report is based on Zettle by PayPal's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageShipEngineAug 1, 2025, 08:14 UTC

  Purolator Create Label Errors

• Partial outageOnceHubAug 1, 2025, 11:25 UTC

  We’ve identified an issue where, in some cases, answers are being transferred between consecutive questions of the same type in Routing form

• Partial outageShipHeroAug 1, 2025, 12:00 UTC

  TikTok - "Upgraded Shipping" feature issue.

• Partial outageTeachableAug 1, 2025, 14:22 UTC

  Monthly Payment Gateway payouts delayed

• Partial outageOttoAug 1, 2025, 15:15 UTC

  Vetdata Sync Delay

• Partial outageBoulevardAug 1, 2025, 15:17 UTC

  Data Processing Delays - Membership Renewals

• Major outageBold SubscriptionsAug 1, 2025, 20:27 UTC

  Quickbooks Sync and Xero Sync admin panels unavailable.

Zettle by PayPal's overall reliability

Full Zettle by PayPal reliability report and live status → · Most reliable Zettle by PayPal alternatives →