ShipEngine outage on Aug 1, 2025

What happened

ShipEngine reported a partial outage starting Aug 1, 2025, 08:14 UTC, affecting Purolator Canada. It was marked resolved at Aug 1, 2025, 19:10 UTC.

• The incident lasted 10h 55m from first report to resolution.
• ShipEngine had reported 2 other partial or major outages in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from ShipEngine

This incident has been resolved.

Read ShipEngine's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShipEngine started after this incident, so this report is based on ShipEngine's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageOnceHubAug 1, 2025, 11:25 UTC

  We’ve identified an issue where, in some cases, answers are being transferred between consecutive questions of the same type in Routing form

• Partial outageShipHeroAug 1, 2025, 12:00 UTC

  TikTok - "Upgraded Shipping" feature issue.

• Major outageZettle by PayPalAug 1, 2025, 13:07 UTC

  Delay in PayPal deposits and issues logging in

• Partial outageTeachableAug 1, 2025, 14:22 UTC

  Monthly Payment Gateway payouts delayed

• Partial outageOttoAug 1, 2025, 15:15 UTC

  Vetdata Sync Delay

• Partial outageBoulevardAug 1, 2025, 15:17 UTC

  Data Processing Delays - Membership Renewals

ShipEngine's overall reliability

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