Outage report · Partial outage

ServiceTitan outage on Aug 11, 2026

Outbound Calls: Downstream Provider Service Availability Issue

SeverityPartial outage
StartedAug 11, 2026, 03:38UTC
ResolvedAug 11, 2026, 11:25UTC
Duration7h 47m

What happened

ServiceTitan reported a partial outage starting Aug 11, 2026, 03:38 UTC, affecting Telephony Platform: Outbound Calling, Telephony Platform: Outbound Calling. It was marked resolved at Aug 11, 2026, 11:25 UTC.

  • The incident lasted 7h 47m from first report to resolution.
  • It was the 2nd longest of 12 significant outages ServiceTitan reported in the 12 months up to it.
  • ServiceTitan had reported 3 other partial or major outages in the 90 days before it.
  • 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from ServiceTitan

This incident has been resolved.

Read ServiceTitan's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ServiceTitan started after this incident, so this report is based on ServiceTitan's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

ServiceTitan's overall reliability

76.8/100

ServiceTitan has a reliability score of 76.8/100, with 99.70% effective uptime and 8 incidents over the last 90 days.

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