Outage report · Partial outage

SpotOn outage on Oct 20, 2025

Support Phone Lines are down - please use email

SeverityPartial outage
StartedOct 20, 2025, 20:11UTC
ResolvedOct 20, 2025, 23:03UTC
Duration2h 51m

What happened

SpotOn reported a partial outage starting Oct 20, 2025, 20:11 UTC, affecting Support Phone. It was marked resolved at Oct 20, 2025, 23:03 UTC.

  • The incident lasted 2h 51m from first report to resolution.
  • It was the 3rd longest of 9 significant outages SpotOn reported in the 12 months up to it.
  • SpotOn had reported 8 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SpotOn

This incident has been resolved and the phone lines are working as expected.

Read SpotOn's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SpotOn started after this incident, so this report is based on SpotOn's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

SpotOn's overall reliability

99.2/100

SpotOn has a reliability score of 99.2/100, with 100% effective uptime and 2 incidents over the last 90 days.

Visit SpotOn ↗

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