Outage report · Major outage
Courier outage on Oct 20, 2025
All services impacted
SeverityMajor outage
StartedOct 20, 2025, 09:19UTC
ResolvedOct 20, 2025, 10:11UTC
Duration52m
What happened
Courier reported a major outage starting Oct 20, 2025, 09:19 UTC, affecting Web Application, API, Automations, Observability, Courier Inbox. It was marked resolved at Oct 20, 2025, 10:11 UTC.
- The incident lasted 52m from first report to resolution.
- It was the 3rd longest of 3 significant outages Courier reported in the 12 months up to it.
- Courier had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Courier
The incident has been resolved
What our independent monitoring saw
Our independent monitoring of Courier started after this incident, so this report is based on Courier's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Courier's overall reliability
97.5/100
Courier has a reliability score of 97.5/100, with 99.99% effective uptime and 2 incidents over the last 90 days.
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