Outage report · Partial outage

JustCall outage on Oct 20, 2025

Degraded performance affecting Calls and SMS

SeverityPartial outage
StartedOct 20, 2025, 06:27UTC
ResolvedOct 20, 2025, 11:32UTC
Duration5h 5m

What happened

JustCall reported a partial outage starting Oct 20, 2025, 06:27 UTC, affecting Outbound Calling, SMS Service, Inbound Calling, MMS Service. It was marked resolved at Oct 20, 2025, 11:32 UTC.

  • The incident lasted 5h 5m from first report to resolution.
  • JustCall had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from JustCall

This incident has been resolved.

Read JustCall's official incident report ↗

What our independent monitoring saw

Our independent monitoring of JustCall started after this incident, so this report is based on JustCall's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

JustCall's overall reliability

93.4/100

JustCall has a reliability score of 93.4/100, with 99.96% effective uptime and 4 incidents over the last 90 days.

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