Outage report · Partial outage
SugarSync outage on Dec 11, 2023
Credit card cannot be updated via some web browsers
SeverityPartial outage
StartedDec 11, 2023, 17:02UTC
ResolvedMar 12, 2024, 14:43UTC
Duration91d 21h
What happened
SugarSync reported a partial outage starting Dec 11, 2023, 17:02 UTC, affecting Web Application. It was marked resolved at Mar 12, 2024, 14:43 UTC.
- The incident lasted 91d 21h from first report to resolution.
- It was the longest significant outage SugarSync reported in the 12 months up to it.
- SugarSync had reported 1 other partial or major outage in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from SugarSync
This issue has been solved by our engineers. Updating credit card information appears to work in all browsers.
What our independent monitoring saw
Our independent monitoring of SugarSync started after this incident, so this report is based on SugarSync's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
SugarSync's overall reliability
99.0/100
SugarSync has a reliability score of 99.0/100, with 100% effective uptime and 2 incidents over the last 90 days.
Visit SugarSync ↗Full SugarSync reliability report and live status → · Most reliable SugarSync alternatives →
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