Outage report · Partial outage

Zendesk outage on Oct 22, 2026

Support Search errors pod 27

SeverityPartial outage
StartedOct 22, 2026, 14:07UTC
ResolvedOct 22, 2026, 16:10UTC
Duration2h 3m

What happened

Zendesk reported a partial outage starting Oct 22, 2026, 14:07 UTC, affecting Support, Search. It was marked resolved at Oct 22, 2026, 16:10 UTC.

  • The incident lasted 2h 3m from first report to resolution.
  • Zendesk had reported 7 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Read Zendesk's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Zendesk started after this incident, so this report is based on Zendesk's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Zendesk's overall reliability

51.7/100

Zendesk has a reliability score of 51.7/100, with 98.85% effective uptime and 13 incidents over the last 90 days.

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