Monthly outage report

November 2021 business software outage report

In November 2021, the vendors we track reported 76 incidents, including 28 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS0016 of 16—
Shipping & Fulfillment Software3213 of 15Ordoro (2)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software2111 of 12FreeAgent (2)
Business Banking0015 of 15—
Expense Management Software0015 of 15—
KYC & Identity Verification1015 of 16ComplyCube (1)
Payment Processors0015 of 15—
Payroll & HR Software1115 of 16Namely (1)
Subscription Billing Platforms0016 of 16—

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms4316 of 19Menufy (2)
Restaurant POS0017 of 17—
Restaurant Reservation Systems1014 of 15Waitwhile (1)
Vacation Rental Software2015 of 16Rentals United (2)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software0016 of 16—
Salon & Spa Booking Software0015 of 15—
Therapy Practice Management Software0016 of 16—
Veterinary Practice Management Software2111 of 13Otto (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management2116 of 18Housecall Pro (1)
Property Management Software2114 of 16Buildium (1)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD1114 of 15SourceHut (1)
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability5215 of 16Datadog (5)
SMS & Voice APIs0015 of 15—
Transactional Email APIs1113 of 14MailerSend (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software1113 of 14Everflow (1)
iGaming CRM & Player Engagement1111 of 12CleverTap (1)
iGaming Payment Providers1013 of 14emerchantpay (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms0014 of 14—
Online Course Platforms2114 of 15Mighty Networks (2)

Longest outages in November 2021