Monthly outage report

March 2022 business software outage report

In March 2022, the vendors we track reported 92 incidents, including 38 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS1015 of 16Loyverse (1)
Shipping & Fulfillment Software0015 of 15—

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software1011 of 12FreeAgent (1)
Business Banking1114 of 15Monzo Business (1)
Expense Management Software0015 of 15—
KYC & Identity Verification0016 of 16—
Payment Processors0015 of 15—
Payroll & HR Software2015 of 16Namely (2)
Subscription Billing Platforms0016 of 16—

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms1018 of 19Deliverect (1)
Restaurant POS1016 of 17Loyverse (1)
Restaurant Reservation Systems161513 of 15Eat App (14)
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software0016 of 16—
Salon & Spa Booking Software1014 of 15Vagaro (1)
Therapy Practice Management Software0016 of 16—
Veterinary Practice Management Software5211 of 13PetDesk (4)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management2016 of 18Commusoft (1)
Property Management Software5212 of 16Propertyware (2)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers1115 of 16deSEC (1)
Cloud Providers0014 of 14—
Code Hosting & CI/CD1114 of 15Travis CI (1)
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability3215 of 16Datadog (3)
SMS & Voice APIs2014 of 15Textmagic (2)
Transactional Email APIs1013 of 14Mailjet (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement1011 of 12CleverTap (1)
iGaming Payment Providers1113 of 14emerchantpay (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms1013 of 14TicketSpice (1)
Online Course Platforms0015 of 15—

Longest outages in March 2022