Monthly outage report

April 2022 business software outage report

In April 2022, the vendors we track reported 78 incidents, including 30 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms2212 of 13Ecwid (2)
Retail POS0016 of 16—
Shipping & Fulfillment Software1014 of 15Ordoro (1)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software0012 of 12—
Business Banking2014 of 15Monzo Business (2)
Expense Management Software1014 of 15Airbase (1)
KYC & Identity Verification0016 of 16—
Payment Processors0015 of 15—
Payroll & HR Software3115 of 16Namely (3)
Subscription Billing Platforms3115 of 16FastSpring (3)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms5315 of 19Cuboh (2)
Restaurant POS0017 of 17—
Restaurant Reservation Systems0015 of 15—
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software3214 of 16Pike13 (2)
Salon & Spa Booking Software0015 of 15—
Therapy Practice Management Software1015 of 16Cliniko (1)
Veterinary Practice Management Software2011 of 13Otto (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management2116 of 18Commusoft (1)
Property Management Software5213 of 16Entrata (2)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD0015 of 15—
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability2115 of 16Datadog (2)
SMS & Voice APIs2114 of 15Textmagic (2)
Transactional Email APIs2012 of 14Elastic Email (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software1113 of 14Everflow (1)
iGaming CRM & Player Engagement0012 of 12—
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms5012 of 14Bizzabo (3)
Online Course Platforms0015 of 15—

Longest outages in April 2022