Outage report · Partial outage

Freshsales outage on Jun 12, 2026

Issues Affecting Meta Channels

SeverityPartial outage
StartedJun 12, 2026, 13:38UTC
ResolvedJun 12, 2026, 17:00UTC
Duration3h 23m

What happened

Freshsales reported a partial outage starting Jun 12, 2026, 13:38 UTC. It was marked resolved at Jun 12, 2026, 17:00 UTC.

  • The incident lasted 3h 23m from first report to resolution.
  • Freshsales had reported 1 other partial or major outage in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Freshsales

Customers using meta channels for sending / receiving messages will be impacted. Initial investigation points to a disruption with our third-party provider, Meta. Our team is actively monitoring the situation and working closely with the provider. Further updates will be shared as they become available.

Read Freshsales's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Freshsales's overall reliability

83.1/100

Freshsales has a reliability score of 83.1/100, with 99.83% effective uptime and 8 incidents over the last 90 days.

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