Outage report · Partial outage

Sendcloud outage on Oct 20, 2026

[Third-Party] GLS Italy - Label announcement issue

SeverityPartial outage

StartedOct 20, 2026, 10:24UTC

StatusOngoing

Duration12d 23h so far

What happened

Sendcloud reported a partial outage starting Oct 20, 2026, 10:24 UTC. The incident is still open on the vendor's status page.

It was the longest significant outage Sendcloud reported in the 12 months up to it.
Sendcloud had reported 15 other partial or major outages in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Sendcloud

GLS Italia ha segnalato che i disservizi legati agli scioperi nel Sud Italia potrebbero essersi attenuati. Tuttavia, la situazione rimane al di fuori del nostro controllo e di quello del corriere, e in alcune aree sono ancora in vigore restrizioni che potrebbero influire sulle operazioni di spedizione. Abbiamo aggiornato lo stato da **Identificato** a **Monitoraggio** e continuiamo a seguire attentamente la situazione in collaborazione con il corriere. Forniremo ulteriori aggiornamenti in caso di cambiamenti significativi. __________________________________________________________________________________ GLS Italy has reported that strike-related disruptions across Southern Italy may have eased. However, the situation remains outside both our and the carrier’s control, and certain areas are still subject to restrictions that may affect shipment operations. We have moved the status from **Identified** to **Monitoring** and continue to follow the situation closely with the carrier. We

Read Sendcloud's official incident report ↗