Outage report · Partial outage

Upsun (Platform.sh) outage on Nov 3, 2026

Partial Outage on au.platform.sh, us-4.platform.sh regions

SeverityPartial outage
StartedNov 3, 2026, 12:32UTC
StatusOngoing
Duration59m so far

What happened

Upsun (Platform.sh) reported a partial outage starting Nov 3, 2026, 12:32 UTC. The incident is still open on the vendor's status page.

  • Upsun (Platform.sh) had reported 5 other partial or major outages in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Upsun (Platform.sh)

Status: Monitoring Regions: Australia (au) (au.platform.sh), United States - East (us-4) (us-4.platform.sh) Components: Grid Hosting Started: Tue, 03 Nov 2026 12:32:36 GMT Updates: Tue, 03 Nov 2026 13:01:18 GMT: A fix has been implemented and we are monitoring the results. (monitoring) Tue, 03 Nov 2026 12:39:06 GMT: The issue has been identified and a fix is being implemented. (identified) Tue, 03 Nov 2026 12:32:36 GMT: We have detected an issue affecting service on au.platform.sh, us-4.platform.sh. Our Operations team has been notified and is currently working to restore service. For the latest updates, follow this incident on our status page. (investigating)

Read Upsun (Platform.sh)'s official incident report ↗

What our independent monitoring saw

Our checks of Upsun (Platform.sh)'s public login and customer-facing pages kept responding during this incident, so the problem was most likely inside the product (for example a specific feature, region or integration) rather than a full site outage.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Upsun (Platform.sh)'s overall reliability

16.1/100

Upsun (Platform.sh) has a reliability score of 16.1/100, with 95.90% effective uptime and 8 incidents over the last 90 days.

Visit Upsun (Platform.sh) ↗

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