Monthly outage report
December 2020 business software outage report
In December 2020, the vendors we track reported 32 incidents, including 16 partial or major outages. Choose a category for the vendor-by-vendor breakdown.
Retail & e-commerce
| Category | Incidents | Partial / major |
|---|---|---|
| E-commerce Platforms | 0 | 0 |
| Retail POS | 0 | 0 |
| Shipping & Fulfillment Software | 0 | 0 |
Payments & finance
| Category | Incidents | Partial / major |
|---|---|---|
| Accounting Software | 3 | 1 |
| Business Banking | 3 | 2 |
| Expense Management Software | 0 | 0 |
| KYC & Identity Verification | 0 | 0 |
| Payment Processors | 0 | 0 |
| Payroll & HR Software | 1 | 1 |
| Subscription Billing Platforms | 0 | 0 |
Restaurants & hospitality
| Category | Incidents | Partial / major |
|---|---|---|
| Hotel Property Management Systems | 0 | 0 |
| Restaurant Online Ordering Platforms | 0 | 0 |
| Restaurant POS | 0 | 0 |
| Restaurant Reservation Systems | 2 | 1 |
| Vacation Rental Software | 0 | 0 |
Health, beauty & fitness
| Category | Incidents | Partial / major |
|---|---|---|
| Gym & Studio Management Software | 3 | 0 |
| Salon & Spa Booking Software | 0 | 0 |
| Therapy Practice Management Software | 1 | 1 |
| Veterinary Practice Management Software | 0 | 0 |
Trades & property
| Category | Incidents | Partial / major |
|---|---|---|
| Auto Repair Shop Software | 0 | 0 |
| Field Service Management | 1 | 0 |
| Property Management Software | 0 | 0 |
Back office & professional services
Marketing & customer communication
AI & developer tools
iGaming & betting technology
| Category | Incidents | Partial / major |
|---|---|---|
| iGaming Affiliate Software | 0 | 0 |
| iGaming CRM & Player Engagement | 0 | 0 |
| iGaming Payment Providers | 1 | 1 |
Creators & events
| Category | Incidents | Partial / major |
|---|---|---|
| Event Ticketing Platforms | 0 | 0 |
| Online Course Platforms | 0 | 0 |