Monthly outage report

June 2021 business software outage report

In June 2021, the vendors we track reported 81 incidents, including 30 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms1112 of 13Shopify (1)
Retail POS1115 of 16Shopify POS (1)
Shipping & Fulfillment Software1114 of 15Easyship (1)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software1011 of 12FreeAgent (1)
Business Banking0015 of 15—
Expense Management Software0015 of 15—
KYC & Identity Verification1015 of 16ComplyCube (1)
Payment Processors0015 of 15—
Payroll & HR Software2215 of 16Namely (2)
Subscription Billing Platforms1015 of 16ChargeOver (1)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms3118 of 19Deliverect (3)
Restaurant POS0017 of 17—
Restaurant Reservation Systems2214 of 15Waitwhile (2)
Vacation Rental Software0016 of 16—

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software3114 of 16Wodify (2)
Salon & Spa Booking Software0015 of 15—
Therapy Practice Management Software2014 of 16Cliniko (1)
Veterinary Practice Management Software0013 of 13—

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management2116 of 18Housecall Pro (1)
Property Management Software2115 of 16Buildium (2)

Back office & professional services

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms0012 of 12—
Affiliate & Partner Management Platforms0016 of 16—
Affiliate Networks1012 of 13Digistore24 (1)
CRM Software3113 of 15Freshsales (2)
Email Marketing Platforms5313 of 15Drip (3)
Help Desk Software0015 of 15—
Marketing Automation & CDPs4014 of 15CleverTap (4)
Push Notification Services0013 of 13—
Referral & Loyalty Programs0015 of 15—
Social Media Management Tools0016 of 16—
Web & Product Analytics0015 of 15—
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD4314 of 15Travis CI (4)
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability4115 of 16Datadog (4)
SMS & Voice APIs0015 of 15—
Transactional Email APIs0014 of 14—

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement4011 of 12CleverTap (4)
iGaming Payment Providers1013 of 14emerchantpay (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms1113 of 14Universe (1)
Online Course Platforms0015 of 15—

Longest outages in June 2021