Marketing Automation & CDPs · monthly outage report

Marketing Automation & CDPs outages: July 2026

The 15 marketing automation platforms we track reported 40 incidents in July 2026. Customer.io reported the most (8). 3 had a clean month: Adobe Marketo Engage, Bloomreach Engagement, Salesforce Marketing Cloud.

Vendor	Incidents	Partial / major	Outage time	Longest
Customer.io	8	2	56m	2h 26m
RudderStack	6	0	—	7h 12m
HubSpot Marketing Hub	5	0	—	3d
Klaviyo	5	1	33m	1d 19h
Twilio Segment	4	2	8h 21m	5h 53m
Braze	3	0	—	5h 15m
Iterable	2	1	40m	2h 39m
MoEngage	2	2	7h 29m	4h 40m
Optimove	2	1	6h 28m	6h 28m
Census	1	1	2h 37m	2h 37m
CleverTap	1	1	4h 16m	4h 16m
Hightouch	1	0	—	40m
Adobe Marketo Engage	0	0	—	—
Bloomreach Engagement	0	0	—	—
Salesforce Marketing Cloud	0	0	—	—

Longest Marketing Automation & CDPs outages in July 2026

Partial outageOptimoveJul 4, 2026 · 6h 28m
US | Batch Update Process - Delay in Campaign execution
Partial outageTwilio SegmentJul 25, 2026 · 5h 53m
Connections Processing Delays
Partial outageMoEngageJul 27, 2026 · 4h 40m
Dashboard 01 - Degraded Performance Across Multiple Services
Major outageCleverTapJul 16, 2026 · 4h 16m
Data Ingestion Global Outage
Partial outageMoEngageJul 25, 2026 · 2h 49m
DC01 - Degraded performance of Inform, Event Triggered Campaigns, Flows
Major outageCensusJul 7, 2026 · 2h 37m
Service incident impacting app and sync execution
Partial outageTwilio SegmentJul 26, 2026 · 2h 28m
Data processing pipeline issue
Partial outageCustomer.ioJul 20, 2026 · 40m
Delays in message sending
Major outageIterableJul 16, 2026 · 40m
Iterable Application Issues in US Datacenter
Partial outageKlaviyoJul 21, 2026 · 33m
Elevated errors for SMS opt-ins, scheduling, and sending

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