Monthly outage report

July 2026 business software outage report

In July 2026, the vendors we track reported 1401 incidents, including 444 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

Category	Incidents	Partial / major	Clean vendors	Most incidents
E-commerce Platforms	36	9	6 of 13	BigCommerce (13)
Retail POS	20	10	10 of 16	Lightspeed Retail (8)
Shipping & Fulfillment Software	47	26	6 of 15	Shippo (19)

Payments & finance

Category	Incidents	Partial / major	Clean vendors	Most incidents
Accounting Software	14	2	6 of 12	Xero (8)
Business Banking	25	9	9 of 15	Tide (8)
Expense Management Software	21	10	9 of 15	Navan (8)
KYC & Identity Verification	37	8	5 of 16	Incode (9)
Payment Processors	58	5	4 of 15	Worldpay (30)
Payroll & HR Software	23	10	9 of 16	Rippling (6)
Subscription Billing Platforms	30	9	7 of 16	Metronome (8)

Restaurants & hospitality

Category	Incidents	Partial / major	Clean vendors	Most incidents
Hotel Property Management Systems	15	12	11 of 16	Sirvoy (6)
Restaurant Online Ordering Platforms	16	3	12 of 19	Olo (4)
Restaurant POS	46	14	7 of 18	Lightspeed Restaurant (12)
Restaurant Reservation Systems	19	11	10 of 15	Zenchef (13)
Vacation Rental Software	15	2	12 of 16	Hospitable (8)

Health, beauty & fitness

Category	Incidents	Partial / major	Clean vendors	Most incidents
Gym & Studio Management Software	17	8	9 of 16	Mindbody (6)
Salon & Spa Booking Software	32	9	7 of 15	Zenoti (8)
Therapy Practice Management Software	15	4	11 of 16	Healthie (8)
Veterinary Practice Management Software	28	8	7 of 13	Covetrus Pulse (15)

Trades & property

Category	Incidents	Partial / major	Clean vendors	Most incidents
Auto Repair Shop Software	4	0	12 of 14	Protractor (3)
Field Service Management	19	6	7 of 18	BuildOps (3)
Property Management Software	2	2	14 of 16	Buildium (1)

Back office & professional services

Category	Incidents	Partial / major	Clean vendors	Most incidents
Appointment Scheduling Software	11	4	8 of 13	Square Appointments (4)
Business Phone Systems	35	10	5 of 16	Aircall (9)
Childcare Management Software	3	2	11 of 13	Procare (2)
Cloud Storage & Office Suites	12	7	10 of 16	Box (7)
E-Signature Software	19	5	7 of 14	Docusign (9)
Employee Scheduling Software	7	2	9 of 14	7shifts (2)
Form & Survey Builders	19	2	11 of 15	Qualtrics (7)
Legal Practice Management Software	4	2	13 of 16	Clio (2)
Password Managers	15	5	5 of 12	1Password (5)
Project Management Software	16	9	9 of 16	monday.com (6)
Team Chat Apps	8	5	13 of 16	Discord (4)
Video Conferencing	7	2	9 of 12	RingCentral Video (3)

Marketing & customer communication

Category	Incidents	Partial / major	Clean vendors	Most incidents
Advertising Platforms	13	6	9 of 12	Criteo (9)
Affiliate & Partner Management Platforms	2	1	14 of 16	Trackdesk (1)
Affiliate Networks	2	1	11 of 13	ClickBank (1)
CRM Software	19	5	8 of 15	monday CRM (6)
Email Marketing Platforms	22	6	8 of 15	Constant Contact (5)
Help Desk Software	30	11	4 of 15	Gorgias (10)
Marketing Automation & CDPs	40	11	3 of 15	Customer.io (8)
Push Notification Services	24	7	7 of 13	OneSignal (7)
Referral & Loyalty Programs	6	5	11 of 15	Growave (2)
Social Media Management Tools	26	14	9 of 16	Hootsuite (11)
Web & Product Analytics	26	8	10 of 15	Amplitude (10)
Web Hosting	60	11	8 of 15	Hostinger (36)

AI & developer tools

Category	Incidents	Partial / major	Clean vendors	Most incidents
AI Chat Assistants	2	2	9 of 10	Perplexity (2)
App Hosting Platforms	32	12	9 of 15	Vercel (14)
Authentication Providers	32	14	3 of 13	WorkOS (11)
CDN & DNS Providers	13	6	11 of 16	Akamai (6)
Cloud Providers	116	30	4 of 14	Scaleway (50)
Code Hosting & CI/CD	42	11	8 of 15	Bitrise (11)
LLM API Providers	10	4	9 of 16	Mistral API (3)
Managed Database Services	30	9	4 of 15	MongoDB Atlas (10)
Monitoring & Observability	82	33	6 of 16	Grafana Cloud (39)
SMS & Voice APIs	92	12	5 of 15	Twilio (41)
Transactional Email APIs	11	3	7 of 14	Mailgun (3)

iGaming & betting technology

Category	Incidents	Partial / major	Clean vendors	Most incidents
iGaming Affiliate Software	0	0	14 of 14	—
iGaming CRM & Player Engagement	16	6	7 of 12	Customer.io (8)
iGaming Payment Providers	44	2	9 of 14	Worldpay (30)

Creators & events

Category	Incidents	Partial / major	Clean vendors	Most incidents
Event Ticketing Platforms	4	1	12 of 14	Eventbrite (3)
Online Course Platforms	10	5	8 of 15	Kajabi (2)

Longest outages in July 2026

Partial outageScalewayJul 9, 2026 · 12d 17h
[Object Storage] - [it-mil-1] Object Storage connectivity issues
Partial outageLiquid WebJul 15, 2026 · 7d 21h
Apache Service Disruption Following ModSecurity Update
Major outageTebra (Kareo)Jul 22, 2026 · 6d 20h
ERA Processing Recovery
Partial outageBufferJul 13, 2026 · 6d 1h
Issue with Threads comments
Major outageTripleseatJul 29, 2026 · 5d 22h
Note on incident "Login page unresponsive/missing credential fields"
Major outageNexcessJul 18, 2026 · 5d 18h
WP2Shell Wordpress Core Critical Remote Code Execution Vulnerabilities, CVE-2026-60137 and CVE-2026-63030
Partial outageAuthorize.netJul 1, 2026 · 4d 11h
Vantiv Refund Settlement Issue
Partial outageAfterShipJul 30, 2026 · 4d 7h
Carrier lonestar is currently unstable - Start Time - 2026/07/30 02:46 UTC
Partial outageOVHcloud Public CloudJul 9, 2026 · 3d 22h
[GRA][Network] - Public network incident notification
Partial outageQuo (formerly OpenPhone)Jul 24, 2026 · 3d 21h
Salesforce Account Linking