Monthly outage report

August 2026 business software outage report

In August 2026, the vendors we track reported 1531 incidents, including 411 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

Category	Incidents	Partial / major	Clean vendors	Most incidents
E-commerce Platforms	26	4	5 of 13	BigCommerce (8)
Retail POS	13	3	11 of 16	Lightspeed Retail (4)
Shipping & Fulfillment Software	49	24	5 of 15	Shippo (22)

Payments & finance

Category	Incidents	Partial / major	Clean vendors	Most incidents
Accounting Software	18	4	7 of 12	MYOB (9)
Business Banking	11	5	10 of 15	Tide (4)
Expense Management Software	9	6	11 of 15	Brex (3)
KYC & Identity Verification	30	9	3 of 16	Incode (7)
Payment Processors	62	10	5 of 15	Worldpay (29)
Payroll & HR Software	32	19	8 of 16	Justworks (7)
Subscription Billing Platforms	13	3	10 of 16	Chargebee (3)

Restaurants & hospitality

Category	Incidents	Partial / major	Clean vendors	Most incidents
Hotel Property Management Systems	20	7	10 of 16	Mews (7)
Restaurant Online Ordering Platforms	23	5	9 of 19	Lunchbox (4)
Restaurant POS	33	8	6 of 18	NCR Voyix Aloha (10)
Restaurant Reservation Systems	11	7	11 of 15	Eat App (4)
Vacation Rental Software	43	14	10 of 16	Hospitable (27)

Health, beauty & fitness

Category	Incidents	Partial / major	Clean vendors	Most incidents
Gym & Studio Management Software	14	8	9 of 16	PerfectGym (4)
Salon & Spa Booking Software	20	6	9 of 15	Zenoti (9)
Therapy Practice Management Software	10	2	11 of 16	Healthie (5)
Veterinary Practice Management Software	29	7	5 of 13	Covetrus Pulse (12)

Trades & property

Category	Incidents	Partial / major	Clean vendors	Most incidents
Auto Repair Shop Software	5	1	12 of 14	Protractor (4)
Field Service Management	15	4	9 of 18	Jobber (3)
Property Management Software	0	0	16 of 16	—

Back office & professional services

Category	Incidents	Partial / major	Clean vendors	Most incidents
Appointment Scheduling Software	9	3	9 of 13	Square Appointments (4)
Business Phone Systems	21	6	7 of 16	RingCentral (8)
Childcare Management Software	0	0	13 of 13	—
Cloud Storage & Office Suites	14	9	11 of 16	Box (9)
E-Signature Software	13	2	10 of 14	Docusign (7)
Employee Scheduling Software	6	2	10 of 14	Deputy (2)
Form & Survey Builders	35	10	9 of 15	SurveySparrow (11)
Legal Practice Management Software	9	7	13 of 16	Actionstep (4)
Password Managers	5	2	8 of 12	NordPass (2)
Project Management Software	31	14	6 of 16	Notion (7)
Team Chat Apps	7	6	13 of 16	Discord (4)
Video Conferencing	5	0	9 of 12	Pexip (2)

Marketing & customer communication

Category	Incidents	Partial / major	Clean vendors	Most incidents
Advertising Platforms	4	2	9 of 12	Criteo (2)
Affiliate & Partner Management Platforms	5	5	14 of 16	Trackdesk (4)
Affiliate Networks	3	2	11 of 13	Digistore24 (2)
CRM Software	14	5	8 of 15	Freshsales (4)
Email Marketing Platforms	21	7	7 of 15	ActiveCampaign (4)
Help Desk Software	32	13	5 of 15	Freshdesk (8)
Marketing Automation & CDPs	21	5	5 of 15	Hightouch (4)
Push Notification Services	6	3	7 of 13	Airship (1)
Referral & Loyalty Programs	1	1	14 of 15	Growave (1)
Social Media Management Tools	18	3	9 of 16	Buffer (7)
Web & Product Analytics	32	6	8 of 15	PostHog (10)
Web Hosting	86	12	6 of 15	Hostinger (48)

AI & developer tools

Category	Incidents	Partial / major	Clean vendors	Most incidents
AI Chat Assistants	44	7	6 of 10	ChatGPT (17)
App Hosting Platforms	45	16	5 of 15	Fly.io (20)
Authentication Providers	35	10	5 of 13	Supabase Auth (17)
CDN & DNS Providers	21	3	12 of 16	Akamai (10)
Cloud Providers	76	17	7 of 14	Scaleway (29)
Code Hosting & CI/CD	46	13	7 of 15	Buildkite (10)
LLM API Providers	172	11	6 of 16	Fireworks AI (131)
Managed Database Services	31	11	6 of 15	Supabase (17)
Monitoring & Observability	55	25	2 of 16	Grafana Cloud (14)
SMS & Voice APIs	99	17	5 of 15	Twilio (36)
Transactional Email APIs	27	5	6 of 14	Resend (7)

iGaming & betting technology

Category	Incidents	Partial / major	Clean vendors	Most incidents
iGaming Affiliate Software	0	0	14 of 14	—
iGaming CRM & Player Engagement	5	1	8 of 12	Customer.io (2)
iGaming Payment Providers	39	1	8 of 14	Worldpay (29)

Creators & events

Category	Incidents	Partial / major	Clean vendors	Most incidents
Event Ticketing Platforms	5	2	10 of 14	Ticket Tailor (2)
Online Course Platforms	19	3	7 of 15	Kajabi (6)

Longest outages in August 2026

Partial outageAuth0Aug 3, 2026 · 354d 14h
Regional Service Disruption on Public Cloud Environments
Partial outageSlackAug 13, 2026 · 32d 1h
Incident: Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled
Major outageWise BusinessAug 24, 2026 · 24d 22h
Delayed AED payments
Partial outageTelnyxAug 15, 2026 · 16d 9h
Network connectivity issues in Frankfurt
Major outageZeaburAug 28, 2026 · 12d 15h
Unauthorized Access to Project Environment Variable Data
Partial outageQualtricsAug 31, 2026 · 7d 3h
Salesforce Workflow Connection issues in all Regions
Partial outageElastic CloudAug 5, 2026 · 6d 10h
Elasticsearch 9.5.0 contains a query-correctness defect
Partial outageElastic CloudAug 14, 2026 · 6d 7h
Elasticsearch 9.5.1: false-positive matches in certain boolean queries
Partial outageImpervaAug 13, 2026 · 4d 4h
[INC-1105] YUL PoP Service Degradation
Partial outageElastic CloudAug 13, 2026 · 4d 3h
Increased error rates for microsoft-multilingual-e5-large