Outage report · Major outage

Asana outage on Jan 22, 2026

Asana webapp unavailable

SeverityMajor outage

StartedJan 22, 2026, 17:48UTC

ResolvedJan 22, 2026, 19:00UTC

Duration1h 12m

What happened

Asana reported a major outage starting Jan 22, 2026, 17:48 UTC, affecting App, App, App, App, App. It was marked resolved at Jan 22, 2026, 19:00 UTC.

The incident lasted 1h 12m from first report to resolution.
It was the 3rd longest of 4 significant outages Asana reported in the 12 months up to it.
Asana had reported 2 other partial or major outages in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Asana

Incident: On 2026-01-22 the Asana App and all associated services had a service disruption due to dependency on a shared database used for storing metadata. This was triggered by a code path which caused overload for that database, followed by request queuing, timeouts, and errors. Impact: From 17:33 - 17:57 UTC the Asana App and all associated services were unavailable. There was a further 14 minutes of partial downtime from 18:45 - 18:59 UTC affecting 10-20% of users, also triggered by dependency on this shared database. Moving forward: We immediately rolled back our application code and added resources for this database. Going forward we will continue to reduce dependency on this shared database for common paths to reduce risk, and monitor for unexpected resource usage. Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average.

Read Asana's official incident report ↗