Outage report · Partial outage
CleverTap outage on Mar 2, 2026
Outage on MEC region
What happened
CleverTap reported a partial outage starting Mar 2, 2026, 06:39 UTC, affecting API Ingestion, SDK Ingestion, SFTP Imports, Dashboard Reports, Campaign Delivery, Data Exports. It was marked resolved at Mar 5, 2026, 09:52 UTC.
- The incident lasted 3d 3h from first report to resolution.
- It was the longest significant outage CleverTap reported in the 12 months up to it.
- CleverTap had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from CleverTap
We have made necessary infra changes to get the systems up and running. Your Success managers have been communicating with you on this. This will continue to happen to address specific queries, relay information about what followed the AWS outage.
What our independent monitoring saw
Our independent monitoring of CleverTap started after this incident, so this report is based on CleverTap's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
CleverTap's overall reliability
CleverTap has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
Visit CleverTap ↗Full CleverTap reliability report and live status → · Most reliable CleverTap alternatives →
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